In a scenario where two-way communication is required in elevators, what is mandatory?

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Two-way communication in elevators during emergency situations is crucial for the safety and coordination of rescue efforts. Familiarity with communication systems allows personnel to effectively use the designated devices or protocols in place for clear communication during emergencies.

Understanding the communication systems available ensures that individuals can utilize them correctly in high-stress scenarios, which is vital for both providing information and receiving instructions. It encompasses knowledge of all forms of communication within the building's emergency plan, including warden phones and other systems, thus promoting effective and efficient emergency response.

This option emphasizes the broader necessity of understanding and navigating various communication methods that can be employed, rather than focusing solely on specific devices or types of messages, which might limit the overall effectiveness of the emergency response.

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